About

Local people. Real callbacks.

Dispatch North is an Edmonton business with an experienced team behind it. You’ll know exactly who is answering for you.

The founder

Sheerwin Besana

Founder, Edmonton

I’m in Edmonton. I meet owners face to face, I set you up, and I check the quality of the calls myself.

The team behind your phone

Janine Claire Valdez

Manager, Call Intake

Eight years in customer service, including customer support at Bell. Janine leads every callback and booking, and runs our 24/7 call intake.

Tristan

Systems, Setup and Calls

Sets up your phone lines, booking rules and weekly reports, and takes calls with Janine.

Why local matters

We can walk into your business and shake your hand. Online answering services can’t.

Covered around the clock.

Our team works across Edmonton and Manila time zones, so someone is always on when your phone rings. Days, nights, weekends and holidays.

Let’s talk about your missed calls.

Book a live demo